Running a co-operative business is different because we have many owners and we're bound to each and every one of them. It may sound a little trite to talk about UFA as more of a family business than a straight-up corporation, but our structure makes it true. Our senior management team gets that. Our leadership bring valuable experience working on farms and ranches, with co-operative entities and in public and private businesses, and with national and international experience. Together, they are leading UFA from a successful past into a bright future. Carol Kitchen President & CEO It’s important in business to always try to find a way to ‘yes’. Our goal is to provide a total customer experience that fuels reciprocity, where the service, the product, the quality, the design, and the brand all connect on an emotional level, keeping our members satisfied and feeling well-served. Carol is a proven leader who has grown up in, and dedicated her career to, agriculture. She has more than 25 years of co-operative, finance and business experience. Prior to taking the helm at UFA, Carol was senior vice-president and general manager of a business unit at Land O'Lakes Inc. with US$1.8B of annual revenue. During her 16 years there, her positions included senior vice-president of Corporate Strategy and Business Development, VP responsible for international growth, and business controller. Carol is committed to working with UFA’s member-owners, agents and employees to continue driving success for UFA while honouring its long history in the province. Bob Fink Chief Corporate Affairs Officer The recipe for a successful team includes having the right talent in the right places and fostering an environment based on trust, respect, accountability and reward for performance. As an organization, we want to create a culture where people may be enticed to leave, but choose not to. Bob is a lawyer with over 20 years of legal experience in private practice as well as for large corporations. He has proven leadership skills, having led the Human Resources, Privacy and Compliance, Corporate Secretarial, Land, Procurement and Legal functions for various public companies. His experience includes Vice President, General Counsel, Corporate Secretary and Human Resources at Parkland Fuel Corporation, General Counsel and Corporate Secretary at FortisAlberta Inc., Bob has his Bachelor of Business Administration from the University of Regina, his Bachelor of Law degree from the University of Toronto, and his Master of Law degree from Osgoode Hall at York University. Scott Bolton Chief Financial Officer We believe in communicating our financials in a very transparent way, and to make financial information available to all departments across the co-operative so that they can operate more efficiently. We place a strong emphasis on managing risk, driving performance and ensuring the integrity and accuracy of company information and ultimately, we strive to keep our member-owners informed by sharing the financial performance of their co-operative. After all, the word accounting comes from the word accountability. Scott Bolton brings over 30 years of experience to his role as Chief Financial Officer. Prior to joining UFA, Scott was the CFO of a publicly traded company. In addition to other financial leadership roles, the depth and breadth of Scott's business experience reflects a 27-year career with Pricewaterhouse Coopers LLP, including 14 years as a partner. Across Canada, in the U.S. and abroad, Scott has been involved in raising capital, mergers and acquisitions, complex accounting, internal audit and system implementation. He is a well-rounded leader with a long track record of results. Don Smith Vice President, Petroleum We have an incredibly powerful platform for growth at UFA. We will continue to use our touchstones of adding value to our members, maintaining discipline and focus in our business decisions, and developing the horsepower we bring to bear through our employees and agents. Our co-operative has tremendous potential. Don spent 24 years working for Suncor Energy where he gained extensive experience in many facets of the oil industry, including crude oil supply and logistics, strategic planning, refined product trading, risk management and hedging strategy, terminal and distribution operations, sales and marketing and refined product supply. Don worked in progressive leadership roles in both Toronto and Denver, giving him an in-depth knowledge of the major market dynamics that shape the North American petroleum industry. Don leads the Petroleum team who provides the highest quality fuels, lubricant, and associated products and services to our members and customers. UFA’s Engineering, Environment, and Health and Safety teams all fall under Don’s leadership as well. Don’s team also includes Bar W, using the Bar W and All Peace Petroleum brands, which provides downstream petroleum maintenance and construction services along with being one of the leading tank rental and sales companies in Alberta. Rob Giguere Vice President, Commercial AgriBusiness Agriculture is one of the backbones of our economy and while it has continued to evolve over generations, many of the challenges farmers face today, like weather, commodity markets, and labour shortages, are not new. What is new is that today’s farmers and ranchers have an abundance of technology at their fingertips and now, more than ever, retailers like UFA need to harness this data to provide sound advice to customers in order to ensure successful operations for generations to come. Born and raised on a small cow/calf operation in Southern Ontario, Rob gained experience of and appreciation for rural life and farming at a young age. Hard work, helping neighbours and staying true to your word are principles that have guided Rob through a fulfilling career in agriculture and food. An early start in the food service industry provided him with a strong appreciation for customer service and quality. This led him to food distribution with a global leader in fresh and frozen food supplies. In 2001, Rob returned to his roots to join the Beef Information Centre (later Canada Beef Inc.) to market beef globally on behalf of Canadian ranchers and further developing international markets with one of Alberta's largest feedlots. Rob leads the Commercial AgriBusiness team which includes UFA’s crop, livestock, and buildings businesses and is focused on serving the needs of our diverse farmers and ranchers as they operate their commercial farm operations. Lisa Kissick Vice President, Information Technology Technology is about enabling business strategy and supporting both our internal and external customers in achieving their goals. My focus is understanding the business opportunity, then figuring out how we can achieve the business outcome. The technical tools are only part of the solution; how the tools are used also determine the business outcomes. Lisa grew up on a century farm near Melville, Saskatchewan and her rural roots run deep; however, she brings a wealth of international experience leading complex, transformative projects and technology on a global scale. She has more than 20 years of progressive experience with a demonstrated history of working in both manufacturing and construction industries. Lisa has a passion for continuous improvement and transformation. She is skilled in technology transformation, business process improvement, team building, ERP implementations and project management. Prior to joining UFA, Lisa was the Vice President, IT & Enterprise Applications for Graham Group. Her experience also includes Vice President, IT & Business Processes, Armtec; SAP Project Director, UK & Ireland, Saint-Gobain; and European Director, Information Systems, BPB. Lisa obtained her Bachelor of Commerce from the University of Saskatchewan and she is looking forward to driving technological advancements at UFA that ultimately improve the customer experience. Glenn Bingley Chief Operating Officer of Retail Operations Putting our members and customers first is critical to our success as a co-operative. Building strong relationships in the communities we serve, will guide how we do business, both now, and in the future. Glenn Bingley joined UFA after 17 years with Home Depot, where his career progressed from the store floor to vice-president of merchandising. With a proven ability to translate strong customer relationships into bottom line results, Glenn understands that retail success begins and ends with the customer. Glenn leads the Retail Agribusiness Team and is focused on strengthening retail fundamentals for UFA, protecting and growing market share in a highly competitive environment, and building stronger relationships with customers and UFA members.